HOW TO RENT
RENTING OUR PRODUCT IS EASY!
- Choose your reservation date from our calendar and click “Add to cart”.
- Fill out the special instructions box at checkout. When you click on your cart, you will see a booking form. It’s important you fill this form, especially the VENUE NAME and ADDRESS, so we know where to deliver and can contact the venue for insurance, plus the time you would prefer for set up and pickup.
- All orders include delivery, setup, and pickup, with a pickup time of no later than 10:30 PM, and delivery within Singapore Mainland. Pickups past 10:30pm will incur a separate fee. The delivery cost for orders outside of Singapore Mainland (e.g., Sentosa) will be determined based off of location and whether or not it involves setup from our movers and/or florist. Please email us and we can give you a quote for this price based off these two factors. Any pickups past 10:30PM are subject to a late night pickup fee, which can be found on our terms and conditions page.
- Checkout. All the payment is due up front at the moment. Instalment payments will be available soon, so stay tuned!
At the end of your wedding, we will come by and pick up all the rentals for your convenience.
Price is for 1 setup/location only. The price you pay is for our movers and/or florist to set this item up one time, at one location. Additional fees will apply if the desired rental item is to be moved from the ceremony to the reception, or anywhere else.
Please be sure to check with your venue to confirm our rentals will fit in the desired place.
If you need any item moved from the ceremony, to the reception, or anywhere else:
- An additional moving and setup fee will be required. Our arches, arbors, pillars, and backdrops are very large and do not fit through doors. They have to be dissembled, which requires our movers and/or florist to stay onsite through the ceremony and move to the desired spot after it is over, set it up again, and/or for our florist to arrange the florals again. Some items that do not need to be taken apart are still not easily moveable, like our garden arch, floral pillars, flower wall, etc. These also require our own team to move them. This is due to insurance reasons, it will not cover anyone outside our team if it is damaged during a move.
- We also try to work directly with your venue so you don’t have to be the go-between for set up, delivery, storage, and pickup. Therefore, we ask for the name, address, and phone number of your venue.
If anything changes, just email us at: hello@thefloralmedley.com
We love our customers and our goal is to make this as easy and worry free as possible!
Thank you, and we look forward to working with you to create your dream wedding!
With Love,
The Floral Medley
